Emotions are extraordinarily important in the total economy of living organisms and do not deserve to be opposed to “intelligence.” There is an intelligence based on emotions, people who have this ability are less depressed, more employable and have better relationships. Emotions cause people to react and lose control, which is an important psychological determinant of human behavior. People often wonder what is the use of emotions in intelligence. The notion of emotions is an old phenomenon, but its link with intelligence is relatively recent.
The word “EMOTION” is derived from the old French word esmovoir which means to shake and the Latin word emovere meaning to move. Emotions make things happen. This is the core of emotions: they move us to action. Human beings cannot escape their feelings, moods and emotions. And yes, they affect your way of thinking and vice versa.
For example, when a person is in a negative mood, their search for errors increases, they focus more on details, and they tend to be more critical. Now, in the event that he is in a good mood, he tends to generate and seek more opportunities and have an open view of the world around him.
EMOTIONS AND INTELLIGENCE
Intelligence is the cognitive ability or functioning of a person’s mind that is measured by IQ. But IQ alone is not an indicator of an individual’s ability to adapt and cope with life situations and the efficiency of the workplace. Emotionally based intelligence determines a person’s success in the workplace or outside of the workplace. IQ hires you and EQ fires or promotes you. And a combination of both determines professional success. There is a very close link between an individual’s intrapersonal ability and her interpersonal skills. For example, in this concept the formula of the 3 Rs works.
1. RECOGNIZE
2. REDIRECT
3. REFLECT
Acknowledging one’s own feelings and redirecting those feelings (intrapersonal ability) and reflecting that redirection of feelings in one’s behavior for better communication, effectiveness in interactions, and exhibiting greater understanding of the environment.
WHILE HUMAN BEINGS FUNCTION ON BOTH RATIONAL AND EMOTIONAL LEVELS, EMOTIONS ARE THE HEART OF OUR ENERGY, ENGAGEMENT AND MOTIVATION.
EMOTIONAL RESPONSES OF THE EMPLOYEE AND THEIR WORK PERFORMANCE
The pendulum has now swung toward the recognition that employee emotions are inevitable and influence their behavior and work outcomes. The notion that emotions influence job performance is not new, what is new is that it links emotions to job performance and its valuable consequences in organizations.
In organizations, the skills relevant to the BEING can be classified into self-awareness (emotional awareness, accurate self-assessment, self-confidence) and SELF-MANAGEMENT (self-control, transparency, adaptability, achievement, initiative, optimism).
Skills with reference to OTHERS can be described as social awareness (empathy, organizational awareness) and RELATIONSHIP MANAGEMENT (inspiration, influence, development of others, change catalyst, conflict management, teamwork and collaboration).
What I have observed in my workplace is that employees with low emotional competencies lose their jobs even after being selected from hundreds of interviewed applicants. As an employee joined the organization, during the faculty development program she was called to share her experiences, but she refused saying she was not ready, our director interpreted her refusal as her shyness, nervousness to get in front and gave many motivating examples from her own life and expressing her disappointment at her refusal and then again asked her to speak but all to no avail because she took that behavior as an insult by not acknowledging her and the director’s emotions and emotional responses and reacted as a slave to emotions She couldn’t stand that incidence and never came back.
Emotional intelligence can help explain why employees with strong academic backgrounds or cognitive skills don’t always make the best team members and leaders.
For example, I’m first in college for BIM and first in college for MBA, but in the workplace, my colleague who has average academic scores is the most effective employee and most desirable person there just for that matter of concept. 3R who recognizes his emotions and those of others well and redirects them. emotions and reflecting these competencies in their behavior to better communicate and interact with others and have better relationships.
Thus, these differences in employees’ emotional competencies and their responses to other employees, situations that determine both their personal and professional success, and to what extent, if properly measured at the time of hire, rather than just measure your IQ, they could increase efficiency and rethink the workplace. your HR strategy, increasing the overall effectiveness of the organization
“Only with the heart can one see correctly; what is essential is invisible to the eye.”
-Antoine de Saint-Exupéry